HetrixTools vs New Relic

HetrixTools Uptime, blacklists, and server agents, with white-label status pages for people who resell monitoring. New Relic APM-first observability. Synthetics and alerts exist inside a platform built for application performance. HetrixTools is uptime checker. New Relic is observability suite. The shared word is “monitoring.” The products are not substitutes. If you only needed a public status page and a health check, neither may be the smallest tool — GreenCrew is built for that job.

Side by side

Topic	HetrixTools	New Relic
Best for	Sysadmins and hosters who want uptime plus blacklist monitoring, or a white-label status page for clients.	Engineering orgs that want traces, metrics, and logs with a generous free tier to start, then a platform contract.
Not for	Teams buying APM, or founders who wanted a consumer-simple page without blacklist and server-agent surface area.	Founders looking for a public status page and a simple uptime email.
Hosting	Hosted	Hosted
What it checks	Uptime, SSL, blacklists, and an optional Windows/Linux server agent. Maintenance windows are a first-class idea.	APM, infrastructure, logs, browser, mobile, and synthetics. Proactive monitoring essays live next to LLM and OTel pieces.
Status page	White-label public status pages — a real differentiator if you monitor other people’s sites.	Not the product. Dashboards are for people with a New Relic login.
Alerts	Email, SMS, webhooks, and phone-call notifications on newer plans.	NRQL-based alerts. Powerful, and a language you have to learn.
Complexity	Simple to moderate	Heavy
Pricing shape	Inexpensive hosted plans. Often pitched to hosters and agencies, not only indie apps.	Free tier, then data-ingest pricing. Similar shape to Datadog, different culture.

What HetrixTools is

Uptime, blacklists, and server agents, with white-label status pages for people who resell monitoring. Sysadmins and hosters who want uptime plus blacklist monitoring, or a white-label status page for clients. Teams buying APM, or founders who wanted a consumer-simple page without blacklist and server-agent surface area.

What New Relic is

APM-first observability. Synthetics and alerts exist inside a platform built for application performance. Engineering orgs that want traces, metrics, and logs with a generous free tier to start, then a platform contract. Founders looking for a public status page and a simple uptime email.

The actual split

HetrixTools is uptime checker. New Relic is observability suite. The shared word is “monitoring.” The products are not substitutes.

Who should pick which

HetrixTools: Sysadmins and hosters who want uptime plus blacklist monitoring, or a white-label status page for clients.
New Relic: Engineering orgs that want traces, metrics, and logs with a generous free tier to start, then a platform contract.